Wednesday, November 29, 2017

Bali airport remains shut, airlines waive cancellation fee

New Delhi: Airlines operating to Bali have waived cancellation fees for passengers booked on flights after the international airport of the Indonesian tourist hub remained shut for the second day in the wake of plumes of ash coming out from a rumbling volcano.

Scores of frightened people have fled their homes near Mount Agung with Indonesia's Volcanology and Geological Disaster Mitigation Centre upgrading the alert status to the highest level, fearing a major eruption.

Jet Airways is among the major Indian carriers that offers flights to Bali's Ngurah Rai International Airport via its codeshare partners.

Jet Airways has Garuda Indonesia and Hong Kong Airlines among its codeshare partners for Bali and is allowing passengers to reschedule their flights apart from waiving cancellation fee.

Singapore Airlines is transporting passengers from Bali to Surabaya via coaches and ferries and flying them to Singapore for their onward connections.

AirAsia too has issued a travel advisory informing passengers that they can reschedule their flights. Passengers are also allowed to retain the value of their fare in a credit account for future travel.

Travel portal said in a statement that tourists who had booked a holiday package and are scheduled to return from Bali to India will be offered complimentary hotel stay.
26/11/17 PTI/Economic Times