Sunday, November 05, 2017

Finnair weighs Indian flyers, carry-on baggage at Helsinki airport

The next time you fly Finnair out of Helsinki, the airline may request you to stand on a weighing scale with your carry-on (hand) baggage.

The European carrier, which has six and two flights a week to Delhi and Goa respectively, as its current India operations, has started collecting data at Helsinki airport "on passenger and carry-on luggage weights to update data that is used for aircraft load calculations". Aircraft weight is among the key factors used to correctly determine the amount of fuelling required for different flights.
Finnair's India GM Desmond Chacko told TOI the weighing is "purely voluntary and anonymous", and only the customer service agent sees the weighing result. Citing the same reason, he couldn't confirm whether India-bound passengers were also being weighed.

"Our intention is to gather enough data from our own network and own customers to verify that we have quality data in use for our calculations. This is why we have now, during Tuesday and Wednesday, asked around 180 customers to volunteer to be weighed with their carry-on luggage at Helsinki Airport, and it was great to see that so many people wanted to be a part of this study," Chacko said.
05/11/17 PTI/EConomic Times