Saturday, December 23, 2017

At Pune airport, restaurants ignore directive, overcharge passengers for water, tea and coffee

Pune: Paying no heed to directives issued by the Airports Authority of India (AAI), restaurants and snack bars at Pune airport continue to overcharge visitors for water, tea and coffee. In clear violation of the directives by airport authorities, specifying how much they can charge for water – Rs 10 for 500 ml and Rs 20 for 1 litre of water, Rs 20 for 150 ml of tea, and Rs 30 for 150 ml coffee, the outlets continue to sell these items at higher prices.

In July 2017, Pune airport director Ajay Kumar had convened a meeting of all the concessionaire operators, and directed them to sell these basic items at ‘economical prices’, as directed by AAI headquarters. Minutes of the meeting, held on July 2, shows that representatives of six concessionaires — Lite Bite Foods, New Poona Bakery, Sai Balaji Food and Beverage, Sugardough run by Supra Foods, and outlets run by P K Hospitality and R B A Hospitality — had attended the meeting.

As per records, Sugardough, the restaurant located in front of the terminal building run by Supra Foods, used to sell tea at Rs 30, coffee at Rs 40, a 1 litre water bottle at Rs 30 and 500 ml bottle at Rs 20. New Poona Bakery stall, inside the terminal building, sold tea and coffee at Rs 50 each, and 500 ml bottle at Rs 20. Snack Bar, run by P K Hospitality, sold tea at Rs 50 and coffee at Rs 70. A restaurant run by the same firm charged Rs 104 for tea and coffee, and Rs 50 for 500 ml water bottle.
23/12/17 Atikh Rashid/Indian Express