Thursday, December 28, 2017

Indore: 2 passengers fall victim to airlines, CISF apathy

Indore : Two city passengers fell victim to apathetic attitude of the CISF and airlines personnel. A lady passenger lost her costly shawl passenger during regular checking while a girl student faced harassment due to fault of airlines authority, which swapped her luggage.

Lalima Tiwari wife of Sharad Tiwari, a resident of the city, was surprised when she came to know that somebody had stolen her shawl. Her husband said that the incident took place on December 5 and the CISF failed to recover it. He said on the fateful day, his wife was scheduled to return from Raipur by Indigo’s flight 6E-708. Around 4.30, when she was passing through the security check at Swami Vivekanand airport in Raipur, the security personnel frisked her mobile phone, purse and a pashmina shawl in two different trays for X-ray check. After the checking, only three items reached her. When she complained about the missing shawl, the CISF personnel were found uncooperative.

On her repeated plea, the security personnel checked movement of goods in the CCTV recording, where they found a woman stealing her shawl but she could not be traced.

Tiwari further said his wife lodged a written complaint with the airport authority in this regard but in vain.

The second case happened with Sania Jeswani, daughter of Seema Jeswani. Seema said that after attending a cultural event at Mood Indigo Fest in IIT Bombay, her daughter was returning to Indore from Bombay via Indigo’s flight at 5.25 pm. Indigo airlines staff mistakenly stapled a sticker meant for her luggage to another passenger’s luggage.

Jeswani said when her daughter landed at Indore airport, she was given a different luggage. After 24 hours of complaint, Sania’s got her luggage back.
28/12/17 Free Press Journal