Wednesday, January 03, 2018

Customers complain against private airlines operating from Srinagar international airport

Srinagar: The private airlines at the Srinagar international airport appear to be taking the customers –both locals and tourists – to ride and made them pay through nose on flimsy grounds with no accountability.

This is evident from the complaints of the customers who had prior bookings and were denied boarding cards to travel to the destinations from Srinagar airport.

“This type of attitude from the airlines not only causes mental agony to the passengers but causes great inconvenience besides monetary loss. This is unbecoming and least expected from the airlines when the government is doing its best to woo tourists to Kashmir”, a cross-section of the travellers told Kashmir Wire.

Narrating his tale of woo,  One of the complainants, Mohammad Amin Khan,  a member of the J and K Sports Council, said he had booked his seat in the Spicejet. His departure was at 11.50 AM this morning for Jammu through flight No SJ161 of spice jet.  He said he reached at the counter of the particular airlines at 10.50 AM to obtain Boarding card. However, he was surprised when the employee of the SpiceJet manning the counter told him that his name is not included in the passenger’s confirmation list.
03/01/18 Kashmir Life