Monday, February 26, 2018

Citing payload factor, Jet offloads many Delhi-bound flyers’ luggage

 Pune: Several passengers on board a Jet airways flight from Pune to Delhi on Sunday got a rude shock after they found that their luggage had not arrived with them at the destination.
Sandeep Bhargava, who works in Delhi, told TOI on Monday morning that he andsome of his family members were still waiting to get their luggage from the airline authorities.
“The airline left behind the luggage of around 90 passengers at the Pune airport. They had informed us another airline will be bringing our luggage, which would be handed over to the flyers. However, I am yet to get my luggage back. Some members of my family, who had travelled with me, have to catch another flight and are in a fix in the absence of their luggage. The flight had taken off from Pune at around 4pm,” he said.
Bhargava also vented his frustration on Twitter. “Ninety passengers’ baggage left at Pune airport. Great difficulty and mismanaged... yet to get baggage... all plans disarray...” he wrote.
A detailed e-mail was sent to the public relations firm responsible for getting comments from Jet Airways in the morning, but their written response was awaited till the filing of this report. However, a Jet Airways spokesperson called to say, “The safety of passengers is of paramount importance. In this case, it was a payload restriction which resulted in some baggage getting offloaded. The vendors are now delivering the same to the passengers.”
The Jet authorities, however, did not confirm how many flyers did not get their luggage. The airline did not even confirm how many passengers were on the flight.
City-based aviation analyst and expert Dhairyashil Vandekar said the approximate number of passengers on a Boeing(737) is anything between 168 and 180, depending on whether the aircraft has a business class or an all-economy class.
27/02/18 Joy Sengupta/Times of India
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