New Delhi: A few flights at got delayed on Thursday due to alleged slow handling of luggage as passengers put power banks and other prohibited items in their checked-in baggage. While flyers had to stand in long queues, hundreds of bags also got misplaced, adding to the chaos.
While passengers took to Twitter expressing their grievances, airlines also tweeted that the situation was out of their control. Apologising for the inconvenience, Vistara Airline said, “We would like to inform you that Delhi has been facing challenges with the baggage handling system post check-in. All airlines and hundreds of bags have been impacted and not being loaded onto flights.” The airlines have taken this up with Delhi airport officials, who are looking into the matter, it added.
Actress and BJP MP Hema Malini and former Uttar Pradesh chief minister Akhilesh Yadav were among the affected passengers.
Delhi International Airport Limited (DIAL) said the problem was primarily triggered by a high number of checked-in baggages with prohibited items such as power banks and lighters.
With the onset of the holiday weekend, “the incident rate (on Thursday) was 30% higher than an average day,” a DIAL spokesperson said. This requires “manual reconciliation of the suspect baggage with the passenger and removal of the prohibited item”. Passengers are being reminded not to pack any prohibited item in their checked-in luggage and the issue is now under control,” he added.
03/04/18 Kaplan Herald
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While passengers took to Twitter expressing their grievances, airlines also tweeted that the situation was out of their control. Apologising for the inconvenience, Vistara Airline said, “We would like to inform you that Delhi has been facing challenges with the baggage handling system post check-in. All airlines and hundreds of bags have been impacted and not being loaded onto flights.” The airlines have taken this up with Delhi airport officials, who are looking into the matter, it added.
Actress and BJP MP Hema Malini and former Uttar Pradesh chief minister Akhilesh Yadav were among the affected passengers.
Delhi International Airport Limited (DIAL) said the problem was primarily triggered by a high number of checked-in baggages with prohibited items such as power banks and lighters.
With the onset of the holiday weekend, “the incident rate (on Thursday) was 30% higher than an average day,” a DIAL spokesperson said. This requires “manual reconciliation of the suspect baggage with the passenger and removal of the prohibited item”. Passengers are being reminded not to pack any prohibited item in their checked-in luggage and the issue is now under control,” he added.
03/04/18 Kaplan Herald
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