Thursday, July 12, 2018

Air Passengers Association of India seeks compensation for pax for over 2-hour flight delays

Mumbai: The Air Passengers Association of India (APAI) has sought compensation for passengers for over two-hour flight delays and for no notification at least 24-hour prior to the scheduled departure, along with the appointment of an ombudsman for the sector.

In its suggestions and objections over the draft air passenger charter, APAI has also asked the aviation ministry to convene a meeting of all stakeholders prior to finalising and circulating it.

The ministry had in May come out with the draft air passenger charter, that seeks to address issues related to flight delays, cancellations and others. The draft charter has proposed that passengers would be compensated Rs 20,000 on missing connecting flights if the delay is over 12 hours and Rs 10,000 if the delay is between 4 and 12 hours.
12/07/18 PTI/Financial Express