Monday, July 16, 2018

Inflight connectivity: Airline passengers split over using mobile phones

Whether you regard your next flight as a chance to kick back and relax or a valuable window to catch up on lost work may depend on where you live, according to a survey of 8,000 passengers in 10 key travel markets.

While airlines seem determined to keep passengers connected 24-7, most people from France, Germany, Japan, Sweden, Britain and the US are happy to have their phones rendered unusable while en route, the poll suggests. Indian, Chinese and Arab passengers, by contrast, are generally keen to make calls.
Some 69 per cent of Germans reckon it’s not necessary to be permanently available, compared to just 12 per cent of Indians and 18 per cent of Chinese, according to the survey. The risk of disturbance was cited as the chief concern surrounding inflight phone links, with Japanese travellers most worried. Many Asian flyers said they’d pay for connectivity even if the flight cost much more.
Travellers from the United Arab Emirates, China and India said having a toothbrush and eye mask was important or very important, compared with only 38 per cent of Swedes. Fewer than one-third of respondents in any country wanted a shower, spa, wellness service or fitness equipment on board.
16/07/18 Bloomberg/Business Standard
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