A technical glitch in Air India system reportedly occured due to which duty rosters had been sent to its retired or employees who have quit the airlines long ago. According to a report in the Times of India, many of the retired employees and the ones who are not a part of the system anymore received a message informing them about their duties.
Hundreds of crew members who had retired or had quit Air India have been receiving such messages and mails this week from the airline’s automated crew management system (CMS), the report said. Citing sources it further said that some of the messages were even received by its deceased employees.
Reacting over the glitch, the newspaper quoted AI's spokerperson saying, "The snag was resolved on Friday morning."
“Rostering is done entirely by CMS. An old version of CMS which was no longer in use was wrongly used due to a problem in the system. This led to ex crew members wrongly getting these messages,” said the spokesperson.
05/08/18 DNA
To Read the News in full at Source, Click the Headline
Hundreds of crew members who had retired or had quit Air India have been receiving such messages and mails this week from the airline’s automated crew management system (CMS), the report said. Citing sources it further said that some of the messages were even received by its deceased employees.
Reacting over the glitch, the newspaper quoted AI's spokerperson saying, "The snag was resolved on Friday morning."
“Rostering is done entirely by CMS. An old version of CMS which was no longer in use was wrongly used due to a problem in the system. This led to ex crew members wrongly getting these messages,” said the spokesperson.
05/08/18 DNA
0 comments:
Post a Comment