Saturday, August 04, 2018

Airline, travel agency asked to pay relief

Madurai: The Madurai District Consumer Forum has directed SpiceJet and Thomas Cook to pay compensation to a family for deficiency in service.

The forum, comprising president V. Balasundarakumar and member M. Maraikamalai, directed the organisations to pay P. Palanikumar of Madurai towards travel expense of Rs. 10,000, compensation of Rs. 30,000 and cost of Rs. 5,000. Mr .Palani Kumar had booked a two-way ticket from Madurai to Delhi in 2014. But the flight from Delhi to Madurai was cancelled due to lack of passengers. They were offered a ticket to Chennai instead. The family had to travel by their own from Chennai to Madurai, putting them to hardship, the petition said.
04/08/18 The Hindu