Thursday, August 23, 2018

Airport's trolley jinx: few to fragile

Dum Dum: Scores of trolleys procured by the Airports Authority of India (AAI) for Calcutta airport in April have been grounded already because of quality issues that the manufacturer has contested while suggesting that passengers be fined for "overloading".

More than 100 trolleys have ended up with disfigured wheels after barely three months of use and the casualty list is growing almost every day. But Delite Systems Engineering (India) Pvt Ltd, which had been contracted to supply 4,000 trolleys to Calcutta, denies that there is anything wrong with its product, a senior airport official said.

"We have had to take out the disfigured wheels and so these trolleys, although new, cannot be used for the time being. The manufacturer is replacing the damaged wheels under an annual maintenance contract, but similar problems are appearing in other trolleys," the official said.
23/08/18 Sanjay Mandal/Telegraph

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