An Italian DJ has alleged assault and mistreatment by Air India's ground staff at Hyderabad's Rajiv Gandhi International Airport (RGIA) on Sunday. Taking to Facebook, the DJ, Olly Esse, said that her flight was delayed by nine hours and she got no response when she went to the gate to ask for help – and was instead slapped by a staff member. Air India has denied the allegations, while the police say the CCTV footage of the incident shows a scuffle but no assault.
"I went to the help point like everyone else. Someone had a baby in a hospital, while another lady was crying because her mother passed away and she should have been in Mumbai to take care of her funeral, while others had work," Olly narrated.
The DJ said that she then walked up to the counter of Air India and asked her for help, but did not get any response. When the DJ asked again, she alleged that the woman at the counter replied rudely and claimed that it was not her job.
When the DJ took out her phone and threatened to file a complaint with the airline, she alleged that the ground staff slapped her and her cell phone fell from her hand.
20/08/18 Nitin B/News Minute
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"I went to the help point like everyone else. Someone had a baby in a hospital, while another lady was crying because her mother passed away and she should have been in Mumbai to take care of her funeral, while others had work," Olly narrated.
The DJ said that she then walked up to the counter of Air India and asked her for help, but did not get any response. When the DJ asked again, she alleged that the woman at the counter replied rudely and claimed that it was not her job.
When the DJ took out her phone and threatened to file a complaint with the airline, she alleged that the ground staff slapped her and her cell phone fell from her hand.
20/08/18 Nitin B/News Minute
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