Ahmedabad: A consumer court ordered Spice Jet to pay for four tickets from Delhi to Srinagar to a family after they missed their Delhi to Srinagar flight due to a delayed flight from Ahmedabad in 2010.
Gujarat State Consumer Dispute Redressal Commission ordered the airline company to pay Rs 34,648 with 9% interest since 2010 to Praful Thakkar and his family, residents of Vastrapur. It also awarded Rs 5,000 as compensation for mental harassment.
According to case details, Thakkar and his friends planned a trip to Kashmir and booked tickets for 12 persons from Ahmedabad to Delhi. From Delhi, the group was to fly by two different flights. When they went to the airport on May 8, 2010, Spice Jet did not allow five of them to board saying that five tickets had been cancelled by Thakkar.
The group took another to Delhi, but four of them missed the flight to Srinagar. The family had to buy four new tickets for Rs 37,512.
16/09/18 Times of India
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Gujarat State Consumer Dispute Redressal Commission ordered the airline company to pay Rs 34,648 with 9% interest since 2010 to Praful Thakkar and his family, residents of Vastrapur. It also awarded Rs 5,000 as compensation for mental harassment.
According to case details, Thakkar and his friends planned a trip to Kashmir and booked tickets for 12 persons from Ahmedabad to Delhi. From Delhi, the group was to fly by two different flights. When they went to the airport on May 8, 2010, Spice Jet did not allow five of them to board saying that five tickets had been cancelled by Thakkar.
The group took another to Delhi, but four of them missed the flight to Srinagar. The family had to buy four new tickets for Rs 37,512.
16/09/18 Times of India
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