Saturday, September 01, 2018

Tweak full-refund rule for cancelled tickets: Airlines

New Delhi: Indian airlines want the government to tweak its move to allow flyers to cancel tickets without any fee. The aviation ministry in May had proposed a full refund — without any cancellation charge — for flyers cancelling domestic air tickets within 24 hours of booking a flight that is at least four days away.

Airlines, however, want the flight to be at least a week away for not levying any charge on ticket cancellations within 24 hours of booking.

“The airline industry has told Directorate General of Civil Aviation that the lock-in fare facility should only be for flights that are over a week away. The final call on the number of days will be taken by the aviation ministry,” said a source.
01/08/18 Saurabh Sinha/Times of India