Tuesday, October 02, 2018

Jet Airways horror: Airline offers free tickets to 166 passengers days after cabin pressure fiasco, not all are impressed

New Delhi: Days after a Jaipur-bound aircraft of Jet Airways made an emergency landing at Mumbai airport due to low cabin pressure, the airline has offered complimentary round-trip tickets and other flying benefits on Mumbai-Jaipur route to all 166 passengers who were onboard. According to a report in The Indian Express, the airline has sent emails to all passengers informing them about the complimentary offer.

In the email, the airline said that it regrets the inconvenience caused to the passengers as it termed the incident ‘unfortunate’. It said that disappointment of passengers is entirely justified and that the airline is offering a return Economy class ticket to each passenger on a non-stop flight. Passengers can redeem the offer for themselves or can nominate a beneficiary. The offer is valid till March 31, 2019.

The airline said that it is also offering 25,000 JP (Jet Privilege) Miles to its frequent fliers to help them buy certain flying benefits and privileges.

“While the flight turned back from its intended route and landed safely at Mumbai, we are concerned that some of our guests on board 9W 697 experienced ear and nose-related issues,” the email reads.
02/10/18 Financial Express