Wednesday, November 14, 2018

280 passengers stranded at Bangkok airport for over 12 hours as Air India cancels flight

Mumbai: More than 280 passengers, booked on Air India flight AI 331 bound for Mumbai, were stranded at Suvarnabhumi Airport in Bangkok for more than 12 hours after the flight was cancelled. AI cancelled the flight as it could not arrange crew to operate it, sources said.

Many of the stranded passengers were planning to attend family functions or meetings in Mumbai on Monday. They left Bangkok at 8 pm Monday on an alternative flight, reaching Mumbai around 11 pm. Many passengers said they would sue the airline.

“We were stuck at Bangkok airport since 5 pm on Sunday for the flight originally set for departure at 8 pm. We were then told that the flight would depart at 11 pm, which was further pushed to around 3 am. Most of us ate from the food outlets at the airport as the airline could not even arrange that for us,” said S Mahadevan, who said he had to excuse himself from work on Monday.
On Sunday, senior AI pilot and Director (Operations) Arvind Kathpalia was stopped from operating Air India flight AI 111 from Delhi to London after he failed the pre-flight alcohol test. As the airline had to find a replacement, it disrupted crew scheduling affecting other AI flights.
14/11/18 Indian Express