Low cost airline Indigo had caught Twitterati's attention over a change in its web check-in policy. According to the revised policy, all seats will be chargeable for web check-in, however, customers can check-in for at the airport for free, subjected to the seat availability.
IndiGo's revised seat policy is effective since November 14, 2018.
IndiGo also clarified that it's not mandatory if more than one tickets have been booked with same PNR, will get the seats together. "The pre-book option let you reserve your seat together in case you're travelling as a group or you may opt for the free seat at the airport counter, depending upon availability," IndiGo tweeted answering the customer's query.
Criticising the new policy, Paytm's Vijay Shekhar Sharma took to Twitter to express displeasure.
25/11/18 DNA
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IndiGo's revised seat policy is effective since November 14, 2018.
IndiGo also clarified that it's not mandatory if more than one tickets have been booked with same PNR, will get the seats together. "The pre-book option let you reserve your seat together in case you're travelling as a group or you may opt for the free seat at the airport counter, depending upon availability," IndiGo tweeted answering the customer's query.
Criticising the new policy, Paytm's Vijay Shekhar Sharma took to Twitter to express displeasure.
25/11/18 DNA
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