Thursday, November 22, 2018

‘Spend the Minimum’: After Crash, Lion Air’s Safety Record Is Back in Spotlight

The notorious safety record of Lion Air, Indonesia’s largest carrier and one of the world’s fastest-growing airlines, is back in the spotlight after the crash of Flight 610, which hurtled nose-first into Indonesian waters with 189 people on board just minutes after takeoff on Oct. 29.
Even as the mystery of Flight 610 is still being pieced together, one thing is clear, investigators and aviation experts say: Few airlines were less prepared to deal with crisis than Lion Air.
Interviews with dozens of Lion Air’s management personnel and flight and ground crew members, as well as Indonesian investigators and airline analysts, paint a picture of a carrier so obsessed with growth that it has failed to build a proper safety culture.

As Lion Air Group, which owns several carriers including Lion Air, expands aggressively both at home and abroad, new questions are being raised about the company’s stunning rise. Lion ranks as one of Indonesia’s highest-profile companies, but it remains shadowed by accounts of opacity and incompetence from former employees and industry regulators.

Even as Lion Air Group signed the two biggest aircraft deals in aviation history in recent years, its flagship carrier has suffered at least 15 major safety lapses, including a crash that killed 25 people, and hundreds more episodes that have escaped the public eye, aviation experts said.

Government safety investigators say that the company’s political ties have allowed it to circumvent their recommendations, as in the episode in Makassar, and to play down instances that would cause alarm elsewhere.

Lion Air became adept at passing malfunctioning equipment from plane to plane rather than fixing problems, former employees said.

Frank Caron, who was brought in as Lion Air’s safety manager from 2009 to 2011 on orders from insurance firms, said that the carrier had an average of one major engineering issue every three days, even though most of its fleet was new.
22/11/18 Hannah Beech and Muktita Suhartono/New York Times
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