Pune: A frequent flyer, middle-aged Sudhir Sharma forgot his jacket at the x-ray baggage scanner of the customs in the city airport on his way back from Europe on December 1. About a fortnight on, the Central Industrial Security Force (CISF) found and returned it to him.
The credit goes to the tenacious CISF men and their “Lost and Found” cellphone application, introduced in March. The CISF contingent at the city airport has been successful in finding at least 20 lost items of flyers after the latter approached the security force through the cellphone application.
Sharma, a city based professional, said, “I came back to Pune from Germany via Abu Dhabi that day (December 1). I accidentally left my jacket costing 1,500 euros (close to Rs1.22 lakh) during the checks of the Pune customs and walked out of the airport. I realized it only when I reached home,” Sudhir told TOI.
From the next day, Sharma tried to locate his jacket.
A week on, he had to fly to Delhi for a business meeting. “I had crossed the security check when I saw a poster at the airport about the cellphone application — UMANG. It read that if there was a lost and found case, one could report the same through the application,” Sharma said.
He downloaded the app and uploaded the details of his lost jacket on the portal in Delhi airport before boarding the plane back to the city. “Just 10 minutes later, I got a call. The caller identified himself as inspector Sunil Jadhav of the CISF from Pune and requested me to tell him about the incident. After I narrated the episode, the inspector assured that he would try his best to locate the jacket,” Sharma said.
“The next day, the CISF inspector called me again for a photograph of mine so that he could trace me in the footage of the airport’s CCTV cameras and check the belongings I was carrying that day (December 1). I immediately sent him my picture. On December 14, I received a call from Jadhav. He told me that the jacket had been retrieved. I sent a person to the airport to collect it on my behalf,” Sharma said.
28/12/18 Joy Sengupta/Times of India
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The credit goes to the tenacious CISF men and their “Lost and Found” cellphone application, introduced in March. The CISF contingent at the city airport has been successful in finding at least 20 lost items of flyers after the latter approached the security force through the cellphone application.
Sharma, a city based professional, said, “I came back to Pune from Germany via Abu Dhabi that day (December 1). I accidentally left my jacket costing 1,500 euros (close to Rs1.22 lakh) during the checks of the Pune customs and walked out of the airport. I realized it only when I reached home,” Sudhir told TOI.
From the next day, Sharma tried to locate his jacket.
A week on, he had to fly to Delhi for a business meeting. “I had crossed the security check when I saw a poster at the airport about the cellphone application — UMANG. It read that if there was a lost and found case, one could report the same through the application,” Sharma said.
He downloaded the app and uploaded the details of his lost jacket on the portal in Delhi airport before boarding the plane back to the city. “Just 10 minutes later, I got a call. The caller identified himself as inspector Sunil Jadhav of the CISF from Pune and requested me to tell him about the incident. After I narrated the episode, the inspector assured that he would try his best to locate the jacket,” Sharma said.
“The next day, the CISF inspector called me again for a photograph of mine so that he could trace me in the footage of the airport’s CCTV cameras and check the belongings I was carrying that day (December 1). I immediately sent him my picture. On December 14, I received a call from Jadhav. He told me that the jacket had been retrieved. I sent a person to the airport to collect it on my behalf,” Sharma said.
28/12/18 Joy Sengupta/Times of India
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