Thursday, December 06, 2018

Govt likely to heavily penalise airlines for misbehaving, violation of norms,poor services

The Central government worried with increasing reports of airports and airlines breaking norms, delivering poor services has planned to tighten its rules. The government is looking to empower DGCA so that it can levy heavy fines on errant airports and airlines, according to Zee Business sources.

The new rules will be notified soon which will give airline regulator DGCA more teeth to effectively clip wings of those who fail to toe the accepted line. Government is mulling heavy fines on airlines and aircrafts for misbehaving with passengers, giving poor services and for blatant violation of norms.

At present, DGCA has the power to even suspend license but it hasn't taken any extreme steps. Even in the much talked about case of an Indigo staffer poorly behaving with a passenger, DGCA had essentially let them get off with a warning. Hence harsh fines as a deterrent are now being thought of. The exact amount is yet to be sorted out but it can start from Rs 5 lakhs for the first violation and be double and more for subsequent transgressions.
06/12/18 Sameer Dixit/DNA

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