Pune: A GoAir flight to Delhi was delayed by over four-and-a-half hours on Friday morning, leaving passengers fuming.
A GoAir spokesperson said, “The Pune-Delhi flight (G8 174) was delayed because of late arrival of the incoming flight. Some incoming flights were diverted to other stations for bad weather and low visibility in Delhi this (Friday) morning. The cascading effect of this delay affected the to Pune and, in turn, the overall schedule. All passengers were cared for and the airport staffers kept passengers informed about developments from time to time. GoAir regrets the inconvenience caused to its passengers.”
GoAir’s same aircraft flies from Delhi to Pune (G8 173) and back (G8 174).
A woman booked on the incoming (Delhi-Pune) flight uploaded a 22-second video on Twitter showing passengers engaged in a heated argument with the airline’s staffers and a CISF jawan trying to pacify them at the Delhi airport. “Traumatic experience as flight to Pune delayed by over five hours; reason given is bad weather, but every other flight has already left. Refusing to give any ETA (estimated time of arrival) or any sort of compensation,” the flyer wrote.
The flight from Delhi to Pune (G8 173) was scheduled to take off at 8.35am, but it departed only by 2pm. With the incoming flight delayed, the same flight from Pune to Delhi (G8 174), which was supposed to take off at 11.15am, departed at 3:51pm.
“It was such a long wait considering that many of us had reached the (Pune) airport by 10am. This is what the airlines tend to do when there are no rights for the passengers. They don’t give you proper information and many a times, the staffers just disappear. While some situations are beyond control, giving proper information from time to time really helps, which is not the case,” another passenger pointed out.
21/12/18 Denver Blue/PalmBay Telegraph
To Read the News in full at Source, Click the Headline
A GoAir spokesperson said, “The Pune-Delhi flight (G8 174) was delayed because of late arrival of the incoming flight. Some incoming flights were diverted to other stations for bad weather and low visibility in Delhi this (Friday) morning. The cascading effect of this delay affected the to Pune and, in turn, the overall schedule. All passengers were cared for and the airport staffers kept passengers informed about developments from time to time. GoAir regrets the inconvenience caused to its passengers.”
GoAir’s same aircraft flies from Delhi to Pune (G8 173) and back (G8 174).
A woman booked on the incoming (Delhi-Pune) flight uploaded a 22-second video on Twitter showing passengers engaged in a heated argument with the airline’s staffers and a CISF jawan trying to pacify them at the Delhi airport. “Traumatic experience as flight to Pune delayed by over five hours; reason given is bad weather, but every other flight has already left. Refusing to give any ETA (estimated time of arrival) or any sort of compensation,” the flyer wrote.
The flight from Delhi to Pune (G8 173) was scheduled to take off at 8.35am, but it departed only by 2pm. With the incoming flight delayed, the same flight from Pune to Delhi (G8 174), which was supposed to take off at 11.15am, departed at 3:51pm.
“It was such a long wait considering that many of us had reached the (Pune) airport by 10am. This is what the airlines tend to do when there are no rights for the passengers. They don’t give you proper information and many a times, the staffers just disappear. While some situations are beyond control, giving proper information from time to time really helps, which is not the case,” another passenger pointed out.
21/12/18 Denver Blue/PalmBay Telegraph
0 comments:
Post a Comment