Tuesday, December 18, 2018

Travel agents oppose Air India’s switch to solo distributor platform

Kolkata: Over 100 members of two travel associations held a demonstration in the city on Tuesday in protest against Air India’s decision to shift to a single platform for ticket sale and distribution.

The airline has recently switched to a single Global Distribution System (GDS), giving it exclusive access to its entire inventory.

GDS is computerized network that enables transactions between travel industry service providers, mainly airlines, hotels and tourism agencies.

The protesters - members of Travel Agents Association of India (TAAI) and Travel Federation Association of India (TAFI) - gathered outside Air India office around 11.30 am with posters and placards, seeking a review of the new policy.

“The recent decision of the AI to work with just one Global Distribution System (GDS) partner will harm the interest of scores of travel agents as well as the national carrier,” TAFI (East) Chairman Anil Punjabi told reporters.

In October, Air India chose UK-based firm Travelport for its ticket distribution services, severing ties with two other platforms, Amadeus and Sabre.
18/12/18 PTI/Business Line

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