Wednesday, January 02, 2019

Indigo, Air India received most passenger complaints in 2018

Turbulence in the aviation sector seems to be impacting passenger services. In November, over 1.44 lakh passengers were affected due to poor services compared to 1.04 lakh passengers in October and 1.34 lakh in November 2017.
Cumulatively, the airline industry lost approximately ₹334.75 lakh in November 2018 as compared to ₹276.52 lakh in October this year in the form of compensation, according to the data released by Directorate General of Civil Aviation (DGCA).
D Sudhakara Reddy, President, Air Passengers Association, said, “Several airlines are facing issues of aircraft turn-around time, and financial constraints. These have impacted the passengers. India also faces issues of airport infrastructure leading to delay in flights as well. We are in constant connect with the DGCA on the same and hopefully there should be lesser problems in the future.”
Indian airlines flew 11.03 per cent more passengers in November 2018 as compared to the same time last year. According to the DGCA data analysed by CRISIL, on a year-on-year basis, the Indian airlines added 20 per cent more seat capacity in November.
Low-cost carriers were bullish in adding 90 per cent of the total capacity addition. On the other hand, capacity additions by full-service carriers have relatively been muted due to the financial constraints of the players.
01/01/19 Forum Gandhi/Business Line

To Read the News in full at Source, Click the Headline

0 comments:

Post a Comment