Mangaluru: Though Mangalore International Airport (MIA) is one of the fastest growing airports in the country, connectivity, both voice and data, inside the airport, has been a major issue for passengers. With many dead zones inside the airport terminal, the voice and data connections can at best be patchy, adding to the woes is unreliable Wi-Fi connection.
Flyers at MIA, since the past few days, have been complaining about poor access to Wi-Fi.
The Wi-Fi is provided by a third party using BSNL services. The service is free for 30 minutes and thereafter is charged as per the available plans or as per usage hours after the free minutes. This type of service is available at many airports in the country on a similar model. But unlike international airports where passengers are able to receive 60 minutes of free hi-speed Wi-Fi access, at MIA it’s free only for the first 30 minutes.
Though it was touted that the speed available is up to 10 Mbps with good signal strength, with hundreds of passengers logging in, the connection literally crawls. Though the access is supposed to be fairly simple, it is not. When the user accesses the Wi-Fi network, a BSNL logo pops up in the browser, and if the user presses the icon, the log-in interface pops up on the screen. The user will have to enter the name, mobile number following which OTP (one time password) would be sent via SMS. Many users are facing problems with pop-up access.
26/01/19 Times of India
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Flyers at MIA, since the past few days, have been complaining about poor access to Wi-Fi.
The Wi-Fi is provided by a third party using BSNL services. The service is free for 30 minutes and thereafter is charged as per the available plans or as per usage hours after the free minutes. This type of service is available at many airports in the country on a similar model. But unlike international airports where passengers are able to receive 60 minutes of free hi-speed Wi-Fi access, at MIA it’s free only for the first 30 minutes.
Though it was touted that the speed available is up to 10 Mbps with good signal strength, with hundreds of passengers logging in, the connection literally crawls. Though the access is supposed to be fairly simple, it is not. When the user accesses the Wi-Fi network, a BSNL logo pops up in the browser, and if the user presses the icon, the log-in interface pops up on the screen. The user will have to enter the name, mobile number following which OTP (one time password) would be sent via SMS. Many users are facing problems with pop-up access.
26/01/19 Times of India
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