Monday, March 11, 2019

Delhi, Pune air passengers cry foul

Chandigarh: Some of the passengers of a private airlines to Delhi and Pune alleged they were harassed as they were not informed about the cancellation of the flights.

Sources said when around four to five passengers with a view to board Jet Airways flight number 9W646 to Delhi and 9W439 to Pune arrived at the Chandigarh airport to check in, they were informed that flights have been cancelled on February 28 till March 30.
Passengers argued that they were not informed about the cancellation. One of the passengers said, "Jet Airways claimed that they had sent messages to us but we did not receive them. Now, we are stranded here. They must arrange for an alternate flight to take us to Pune."
On the other hand, sources in Jet Airways said that they had already announced the cancellation of flights due to operational issues on February 28 clearly and SMSes were sent to those passengers who had already booked the tickets.
And according to their knowledge, all such passengers have already either taken refund or have opted for other flights.
11/03/19 Times of India

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