Ahmedabad: Travelling from Dubai to Ahmedabad on Sunday night, via
SpiceJet flight SG-16, was a tiring affair for Niraj Kelkar (name changed)
and his family.
“Our flight was delayed by close to five hours and by the time we landed at the Sardar Vallabhbhai Patel International (SVPI) Airport in Ahmedabad, it was around 4am. My parents and kids were tired and all we wanted was to take our luggage and get home to get rested. But the wait at the baggage belt was endless,” he said.
Niraj was not alone. There were several other passengers, tired and drowsy, waiting for their luggage to arrive. Over half an hour later, when they enquired with the airline, they learnt that their baggage had not been loaded from Dubai. When asked, SpiceJet officials confirmed that some 72 baggage pieces did not arrive at the city airport due to payload restrictions.
“Till we enquired, we were completely caught unawares of the fact that our bags haven’t arrived. The airline’s representatives at the Ahmedabad airport made us fill in a form and we left for home. We were told our bags would be delivered at home,” said Kelkar.
“Flight SG-16 operating on March 24 from Dubai to Ahmedabad had to fly without 72 pieces of baggage due to restricted takeoff weight. This is a normal industry practice followed when there is a payload restriction,” said a statement issued by the airline.
27/03/19 Niyati Parikh/Times of India
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“Our flight was delayed by close to five hours and by the time we landed at the Sardar Vallabhbhai Patel International (SVPI) Airport in Ahmedabad, it was around 4am. My parents and kids were tired and all we wanted was to take our luggage and get home to get rested. But the wait at the baggage belt was endless,” he said.
Niraj was not alone. There were several other passengers, tired and drowsy, waiting for their luggage to arrive. Over half an hour later, when they enquired with the airline, they learnt that their baggage had not been loaded from Dubai. When asked, SpiceJet officials confirmed that some 72 baggage pieces did not arrive at the city airport due to payload restrictions.
“Till we enquired, we were completely caught unawares of the fact that our bags haven’t arrived. The airline’s representatives at the Ahmedabad airport made us fill in a form and we left for home. We were told our bags would be delivered at home,” said Kelkar.
“Flight SG-16 operating on March 24 from Dubai to Ahmedabad had to fly without 72 pieces of baggage due to restricted takeoff weight. This is a normal industry practice followed when there is a payload restriction,” said a statement issued by the airline.
27/03/19 Niyati Parikh/Times of India
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