Sunday, March 17, 2019

Flyers irked as flight to Dubai faces six-hour delay

Pune: As many as 142 passengers of a Dubai-bound Air India Express flight were stranded for more than six hours due to a delay on Saturday.
 The flight (IX211), scheduled to take off from Pune at 2.40am, finally left at 8.20am. Latest Comment Passengers have been demanding compensation as per the draft regulations of the passenger charterJoy Sengupta See All Comments Add Comment Prerna Prasad, a passenger, alleged the airline didn’t give them proper information.
Milind R Kulkarni, another passenger, said the airline staffers “don’t have the courtesy to convey to customers in advance. Not a single Air India personnel available at Pune airport”. An airline official said, “The sector faced some issues, due to which the flight got delayed. The passengers were looked after.”
 17/03/19 Joy Sengupta/Times of India

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