Calcutta: Jet Airways frequent fliers are worried whether the points they have earned would be honoured by other carriers following the suspension of service by the cash-strapped airline.
Although Jet Privilege Pvt. Ltd, which handles the Jet Airways frequent flier miles, is still functional, passengers and tour operators are apprehensive whether the points could be redeemed at all.
Jet Privilege has issued a statement allaying the fears.
Many airlines offer a frequent flier programme, which is designed in a way that passengers are encouraged to accumulate points or miles that can be redeemed for air travel or other rewards.
A Calcutta-based executive of a private company who did not wish to be named said he was in the dark about the fate of the 15,000 frequent flier miles he had accumulated.
“Jet Privilege has told me that I won’t have any problem redeeming the points. But the airlines that will honour the points are all international carriers. Which means I have to travel international to redeem the miles,” the executive said.
Jet Privilege has tie-ups with 25 international airlines. A person can redeem miles by flying any of these.
Another frequent flier in Calcutta said he was planning to buy books online using the points.
Model-actress Richa Sharma said she had failed to redeem her points while booking a Jet Airways ticket to Mumbai in the first week of April. “My travel agent expressed helplessness, saying the airline was not allowing redemption of my frequent flier miles,” she said.
A Jet source, however, claimed that the miles could be redeemed on some domestic flights, too. “This was a recent arrangement,” he said.
19/04/19 Sanjay Mandal/Telegraph
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Although Jet Privilege Pvt. Ltd, which handles the Jet Airways frequent flier miles, is still functional, passengers and tour operators are apprehensive whether the points could be redeemed at all.
Jet Privilege has issued a statement allaying the fears.
Many airlines offer a frequent flier programme, which is designed in a way that passengers are encouraged to accumulate points or miles that can be redeemed for air travel or other rewards.
A Calcutta-based executive of a private company who did not wish to be named said he was in the dark about the fate of the 15,000 frequent flier miles he had accumulated.
“Jet Privilege has told me that I won’t have any problem redeeming the points. But the airlines that will honour the points are all international carriers. Which means I have to travel international to redeem the miles,” the executive said.
Jet Privilege has tie-ups with 25 international airlines. A person can redeem miles by flying any of these.
Another frequent flier in Calcutta said he was planning to buy books online using the points.
Model-actress Richa Sharma said she had failed to redeem her points while booking a Jet Airways ticket to Mumbai in the first week of April. “My travel agent expressed helplessness, saying the airline was not allowing redemption of my frequent flier miles,” she said.
A Jet source, however, claimed that the miles could be redeemed on some domestic flights, too. “This was a recent arrangement,” he said.
19/04/19 Sanjay Mandal/Telegraph
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