Friday, April 19, 2019

Norwich family stranded in India could lose another £1,500 if they get seats on first available flight

A family stranded in Goa face a nervous wait to see if they get seats on a plane to England this evening - but they could lose another £1,500 in cancellation fees.
The holiday nightmare is continuing for Gary Howard and his family, who have been told it will cost £380 per person to cancel seats on a Monday flight from Mumbai to Heathrow.

That Air India flight is costing the Norwich family £5,500 as prices steeple in the wake of the cancellation on Wednesday of all Jet Airways flights to and from India.

The move has left thousands of people scrambling to find another flight home.

Mr Howard was supposed to be flying home on Saturday with his partner Freny Fernandes, her daughter Naina and his, Naiara, both 12.
But their Jet Airways flights were grounded, and they were at first offered seats on another plane for £4,000 each.

After many hours of frantic phone calls and online searches, they found the Monday slot through Southall Travel, flying Air India from Goa to Heathrow, with a six-hour wait at Mumbai.

They have since been told by Thomas Cook that they are on standby for an Air India flight direct from Goa to Manchester at 1.15am Saturday local time (8.45pm Friday UK time).
19/04/19 Eastern Daily Press
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