A consumer court has asked Malaysia-based AirAsia to pay Rs 1.54 lakh to a passenger for serving him non-vegetarian food instead of vegetarian meal and allegedly harassing his family.
In a complaint to Panchkula consumer forum, Vijay Trehan (61) eldest member of the family said he booked onward and return tickets for the journey between Amritsar and Kuala Lumpur in Air Asia on October 7, 2018, and October 13, 2018, respectively.
In the complaint, Trehan said he had paid Rs 59,482 and Rs 15,016 for onward and return journeys, respectively. Trehan stated that there was no issue in the onward journey to Malaysia.
However, they faced problems during their return journey to India, according to a report in The Indian Express.
On October 13, 2018, the family reached Kuala Lumpur Airport and got their baggage clearance and boarding passes by 5.15 pm. The flight was scheduled to take off at 7:20 pm.
However, due to a huge rush at the immigration counter and also at the security check, it took around one and a quarter hour for clearance for the entire family comprising five adults and three children.
26/05/19 Business Today
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In a complaint to Panchkula consumer forum, Vijay Trehan (61) eldest member of the family said he booked onward and return tickets for the journey between Amritsar and Kuala Lumpur in Air Asia on October 7, 2018, and October 13, 2018, respectively.
In the complaint, Trehan said he had paid Rs 59,482 and Rs 15,016 for onward and return journeys, respectively. Trehan stated that there was no issue in the onward journey to Malaysia.
However, they faced problems during their return journey to India, according to a report in The Indian Express.
On October 13, 2018, the family reached Kuala Lumpur Airport and got their baggage clearance and boarding passes by 5.15 pm. The flight was scheduled to take off at 7:20 pm.
However, due to a huge rush at the immigration counter and also at the security check, it took around one and a quarter hour for clearance for the entire family comprising five adults and three children.
26/05/19 Business Today
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