When Maryland resident Femina Amoo boarded her long-haul Washington-Delhi Air India flight on Sunday, July 21, she was planning to catch up on some sleep and watch movies on her 15-hour flight to India. But AI 104 had some horror in store for her instead.
As soon as the passengers began settling down and the crew announced meal time, Amoo unwrapped her meal package only to find a dead fly in her salad bowl. Disgusted she called upon the crew and while they were apologetic about the fly in her food and were happy to replace it, the sheer neglect of finding a dead housefly in ones’ food is hardly something that can pass off as a mistake.
Needless to add, that Amoo, who is the wife of the American Bazaar’s publisher, was now no longer in a mood to trust any other meal served in the aircraft. She took a picture of the meal, politely passed on the information to the crew and left it to them to figure out how a fly found its way to the airline food.
Amoo, who was traveling with her 11-year-old daughter, said the quality of food on board was really bad. “The only good thing water,” she said by phone from India. “The aircraft was poorly maintained. The armrest of my daughter’s seat was torn apart and I was worried about injuries throughout the flight.”
She said some of her fellow passengers also complained about bugs. “A gentleman found a bug inside the in-flight entertainment remote control holder and a crew member handed over bug repellent spray during the flight,” she said.
However, Amoo, who took a connecting flight to Kochi from Delhi, said the onward domestic flight experience was excellent. “The food was also good,” she said.
The American Bazaar contacted Air India for a comment. An airline customer care official from Chennai responded requesting more details for sharing “accurate information.” She also sincerely apologized “for the inconvenience.”
25/07/19 Zofeen Maqsood/American Bazaar
To Read the News in full at Source, Click the Headline
As soon as the passengers began settling down and the crew announced meal time, Amoo unwrapped her meal package only to find a dead fly in her salad bowl. Disgusted she called upon the crew and while they were apologetic about the fly in her food and were happy to replace it, the sheer neglect of finding a dead housefly in ones’ food is hardly something that can pass off as a mistake.
Needless to add, that Amoo, who is the wife of the American Bazaar’s publisher, was now no longer in a mood to trust any other meal served in the aircraft. She took a picture of the meal, politely passed on the information to the crew and left it to them to figure out how a fly found its way to the airline food.
Amoo, who was traveling with her 11-year-old daughter, said the quality of food on board was really bad. “The only good thing water,” she said by phone from India. “The aircraft was poorly maintained. The armrest of my daughter’s seat was torn apart and I was worried about injuries throughout the flight.”
She said some of her fellow passengers also complained about bugs. “A gentleman found a bug inside the in-flight entertainment remote control holder and a crew member handed over bug repellent spray during the flight,” she said.
However, Amoo, who took a connecting flight to Kochi from Delhi, said the onward domestic flight experience was excellent. “The food was also good,” she said.
The American Bazaar contacted Air India for a comment. An airline customer care official from Chennai responded requesting more details for sharing “accurate information.” She also sincerely apologized “for the inconvenience.”
25/07/19 Zofeen Maqsood/American Bazaar
0 comments:
Post a Comment