Thursday, July 04, 2019

Indian expats in UAE struggle to book alternative tickets after flight cancellations

Dubai: The travel plans of several Indian expats in the UAE continue to be in limbo as incessant rains continued plummeting Mumbai for the fourth day straight. Over 200 flights were cancelled and 370 delayed after a SpiceJet flight overshot the runway while landing at the Mumbai airport amid heavy rainfall on Monday (July 1).

Airport authorities have said the main runway is likely to remain closed for flight operations until July 4, as it will take more time to remove the aircraft. With more rain forecast for the city, UAE residents, whose flights were cancelled, are struggling to make alternative arrangements.

Rehan Sheikh, a resident, had booked an Air India Express flight to Mangalore via Mumbai on July 2. However, the family is still in Dubai after the flights to Mumbai were affected. After negotiating with the airline, he has been given tickets on a flight going directly to Mangalore.

"I was at the airport with my wife and kids on July 2 and waited at the check-in counter for hours. Given the backlog at the Mumbai airport, they did not check us in and we had to return home. We finally got a call from the airline at 5pm on July 2 to check in by 7pm. We live in Sharjah and there was no way we would have been able to get to the airport on time."
The airline then booked the family on a direct flight to Mangalore that departs today.
04/07/19 Dhanusha Gokulan/Khaleej Times
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