If there is one area in which both the public and private sectors think alike, it is how to help fliers carry excess baggage without paying huge amounts or facing the inconvenience of getting their heavy bags to the airport.
Making welcome moves in this regard, the Airports Authority of India-operated Indore Airport and private company Carter X at Hyderabad airport have started unique services for flyers.
In June this year, Indore Airport tied up with DTDC to help passengers transport their excess baggage at a fraction of what it would cost as excess check-in bags on flights.
The idea of offering such a facility came up as the airport staff noticed that passengers often tried to check in bags that weighed more than the allowed limit. Passengers would often plead with the airline staff and sometimes fights also broke out. On average, domestic airlines allow 15 kg of check-in baggage and 7 kg hand luggage.
Aryama Sanyal, Indore’s Airport Director, says the new facility is aimed at providing passenger convenience and to avoid the discomfort of paying a lot for excess baggage.
“The response is very good. Recently, the MP cricket board transported 500 kg sports gear through this counter to Bengaluru. Every day, four to five passengers use it,” Sanyal says.
Carter X has taken this service a step further in Hyderabad as it provides pick-up and delivery of your bags either from a hotel or your home to the airport and also in the return direction.
23/07/19 Ashwini Phadnis/Business Line
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Making welcome moves in this regard, the Airports Authority of India-operated Indore Airport and private company Carter X at Hyderabad airport have started unique services for flyers.
In June this year, Indore Airport tied up with DTDC to help passengers transport their excess baggage at a fraction of what it would cost as excess check-in bags on flights.
The idea of offering such a facility came up as the airport staff noticed that passengers often tried to check in bags that weighed more than the allowed limit. Passengers would often plead with the airline staff and sometimes fights also broke out. On average, domestic airlines allow 15 kg of check-in baggage and 7 kg hand luggage.
Aryama Sanyal, Indore’s Airport Director, says the new facility is aimed at providing passenger convenience and to avoid the discomfort of paying a lot for excess baggage.
“The response is very good. Recently, the MP cricket board transported 500 kg sports gear through this counter to Bengaluru. Every day, four to five passengers use it,” Sanyal says.
Carter X has taken this service a step further in Hyderabad as it provides pick-up and delivery of your bags either from a hotel or your home to the airport and also in the return direction.
23/07/19 Ashwini Phadnis/Business Line
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