Saturday, August 10, 2019

Long queues at Bengaluru airport irk passengers, tight security leads to delay

Bengaluru: The Kempegowda International Airport in Bengaluru is witnessing something unprecedented: passengers forced to stand in long queues, escalators switched off and many boarding their flights only on the final call.
According to passengers, security check alone takes up to 45 minutes to complete, while some suggest reaching the airport at least 2.5 hours prior to the departure time to avoid hassles.
The fact that the queue for security check, which is on the first floor of the Bengaluru International Aiport, begins from the ground floor itself has added to the displeasure of many.
Some even compared the scenario to KR Market, which is one of the busiest areas in Bengaluru.
In response to a passenger’s tweet made on the issue, the reply from the airport’s official handle read, “We apologise for the trouble you had to go through. Due to high alert across airports in India, the security checks are stringent. Passenger safety is our utmost concern and responsibility. We request your cooperation and patience to ensure everybody’s safety.”
10/08/19  Ralph Alex Arakal/Indian Express

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