Chennai: Facing complaints from passengers about lack of choice in cab services, the Airports Authority of India (AAI) has decided to rope in more cab operators.
Currently, Ola is the only cab service licensed to pick up passengers from near the terminals. This is making passengers wait for long, especially at night. Travellers can also book Aviation Express cabs from inside the terminals.
Majority of the travellers do not prefer the prepaid black and yellow taxis or the premium Aviation Express taxis due to its high charges. The black and yellow taxis operated by a drivers cooperative has around 300 cars and gets around seven trips per day. The new cab services are likely to start from the middle of next month.
A senior official of AAI said, "We are planning to have three operators in total including an operator who will provide a luxury car rental service. A tender has been floated to identify an operator after Fast Tack's term is over. Another tender will be floated to identify a company for providing luxury car service."
He also said Fast Track has approached the court about their contract and the new cab operator will be decided based on the court order. On Friday night, people were seen waiting for more than half an hour for cabs hailed via apps to arrive.
As more than 100 people will be booking at the same time from the domestic terminal alone, the number of cabs available are not adequate to meet the demand.
17/09/19 Times of India
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Currently, Ola is the only cab service licensed to pick up passengers from near the terminals. This is making passengers wait for long, especially at night. Travellers can also book Aviation Express cabs from inside the terminals.
Majority of the travellers do not prefer the prepaid black and yellow taxis or the premium Aviation Express taxis due to its high charges. The black and yellow taxis operated by a drivers cooperative has around 300 cars and gets around seven trips per day. The new cab services are likely to start from the middle of next month.
A senior official of AAI said, "We are planning to have three operators in total including an operator who will provide a luxury car rental service. A tender has been floated to identify an operator after Fast Tack's term is over. Another tender will be floated to identify a company for providing luxury car service."
He also said Fast Track has approached the court about their contract and the new cab operator will be decided based on the court order. On Friday night, people were seen waiting for more than half an hour for cabs hailed via apps to arrive.
As more than 100 people will be booking at the same time from the domestic terminal alone, the number of cabs available are not adequate to meet the demand.
17/09/19 Times of India
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