Saturday, September 07, 2019

Air India bans staff travelling on leave, duty from going to cockpit to greet pilots operating flight

New Delhi: Air India has clamped down on the practice of staff -- travelling either on holiday or on duty -- from going to the cockpit to meet operating crew of the flight. The airline’s director (operations), Captain Amitabh Singh, on Thursday ordered that this practice be ended “with immediate effect”.
“It has been observed that many crew members follow the practice of entering flight deck before commencement of flight, to introduce themselves to the operating crew while travelling as staff on duty/leave (SOD/SOL). On termination of the flight, crew members again enter the flight deck to thank the operating crew. This apart from causing inconvenience to the passengers, also poses safety hazard,” Captain Singh’s order says.
“Crew travelling as SOD/SOL shall not enter the flight deck unless they are rostered as additional crew member/supernumerary crew… as this may be misconstrued preferential treatment by other fare paying passengers,” the order says.
From now on, pilots travelling as SOD/SOL will inform the cabin crew in charge (CCIC) of the flight. They will write their name and seat number to the CCIC, who in turn will give the same to pilots operating the flight once boarding is complete.
“This information to operating crew will be useful in case of pilot incapacitation or other emergencies. On completion of the flight, the SOD/SOL crew will deplane along with passengers and not enter the flight deck,” the order adds.
07/09/19 Saurabh Sinha/Times of India
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