Wednesday, September 04, 2019

Bombay-Delhi Indigo Flight Stranded on Runway for More than 7 Hours, Passengers Tweet for Help

New Delhi: A Delhi-bound Indigo flight with several passengers on board was stranded at the Mumbai airport runway on Wednesday for more than seven hours. Passengers in the aircraft took to Twitter to complain that they were neither allowed to deboard nor given water or refreshments.

Flight 6E-6097 was scheduled to leave Mumbai at 3:15 pm and reach Delhi at 5.30 pm. According to FlightAware website, the plane finally departed at 9:55 pm. The city on Wednesday received torrential rainfall, which partially crippled flight operations at the airport.

“Passengers of Indigo Mumbai-Delhi flight, suffering from past 6 hours on Mumbai airport. Flight is not taking off nor passengers are allowed to go out. What the hell is happening here?,” Twitter user Pooja Rathi asked.
“People don't have even water to drink, some people are unconscious in flight,” another user Ravinder Sharma tweeted.

Another user asked the Directorate General of Civil Aviation (DGCA) to cancel the licence of the "pathetic" airline.

The passengers stranded in the flight tagged Prime Minister Narendra Modi, Civil Aviation Minister Hardeep Singh Puri, Mumbai Police and the DGCA on Twitter describing their plight.

According to the DGCA policy, passengers are entitled to meals and refreshments at the airport if a flight is delayed for less than 24 hours and should be provided hotel accommodation if it is delayed by more than 24 hours.

Meanwhile, Indigo in a statement said that many of their crew and ground support staff were not able to reach at the airport due to the heavy rains in the city.
04/09/19 News18
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