Friday, September 20, 2019

DGCA cracks down on IndiGo for overbooking, cuts passenger limit on Delhi to Istanbul flights

New Delhi: Directorate General of Civil Aviation (DGCA) on Friday asked IndiGo airline to reduce the number of passengers on New Delhi to Istanbul flights. The decision has been taken keeping strong headwinds in consideration.

In A321 aircraft of IndiGo airlines, the passenger capacity will be reduced to 173 from the previous capacity of 222. The A320 aircraft, which earlier used to have a capacity of 186 passengers, will be permitted to carry a maximum of 157 passengers.
Although the decision has been taken due to strong headwinds, the DGCA has stressed that the airline is solely responsible for those passengers whom it has overbooked and has therefore dropped the baggage of.

Earlier on Monday, IndiGo airline offloaded the checked-in baggage of passengers flying to Turkish capital Istanbul from New Delhi and when they landed in Istanbul, they were handed a letter which informed them about the 'operation issue'.
In its official statement, IndiGo statement, "Unfortunately due to the exceptionally heavy headwind, we had certain payload restrictions on a few fights to Istanbul, which led to offloading of a limited number of checked-in baggage."
20/09/19 TimesNowNews.com
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