Thursday, October 31, 2019

GoAir staff heckled by angry passengers over flight delay in Lucknow

An altercation was witnessed between GoAir staff and irate passengers at The Chaudhary Charan Singh airport at Lucknow over flight delays. GoAir staff had a tough time trying to pacify customers who were left stranded. Passengers were upset that they were not informed in advance about the flight delay as the flight that was supposed to depart at 10.45 am is now scheduled to leave at 1 pm. GoAir had recently been in the news for registering the best on-time performance for the month of September as per Directorate General of Civil Aviation (DGCA) data. GoAir had 85.4% on-time-performance (OTP), followed by Indigo at 83.7% OTP.
31/10/19 Times of India
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