Tuesday, November 19, 2019

Changes to flight timings, boarding gates to be notified faster

Chennai: With the new boarding gate management system in place, passengers at Chennai airport will no longer have to rush from one boarding gate to another at the last minute as it will provide real time details on changes in flight timings, boarding gates and others on the flight information display screens at the terminals.
So far, the system was used only in Bengaluru airport. This is the first time the system is introduced at an Airports Authority of India (AAI) airport. There are plans to introduce it at all AAI airports in the future after it is tried out in Chennai.

Airport director S Sreekumar said airline staff will be able to update changes at the boarding gate itself and need not call up Airports Operation Control Centre (AOCC) every time they want to make a change.

“This was causing a delay in updating the information. The new system will also reduce the number of calls to the control centre thereby reducing the workload of staff,” he added.

As the changes will be fed into the system by the airline staff and airport staff immediately, all agencies involved in flight operations will be able to view the updates.
20/11/19 Times of India

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