Tuesday, November 05, 2019

Cracked window on SpiceJet flight shocks passenger, airline apologises

Bengaluru: A passenger travelling on a Mumbai-Delhi SpiceJet flight shared a picture of a cracked window pane on the plane, following which the airline has apologised.

When the passenger posted the picture on Twitter, SpiceJet issued a statement apologising for the same.

"Safety is our utmost concern and at no point in time does the airline compromise on the same. We shall surely convey this to the concerned head for necessary action. The inconvenience caused is regretted," the airline said.

However, the passenger further confronted the airline and said, "If there is a cello tape pasted, it means someone has seen it and aware of the situation."
The airline said it has highlighted the matter to the concerned head for necessary action.
05/11/18 Nagarjun Dwarakanath/India Today
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