Tuesday, November 19, 2019

GoAir receives highest FOUR-STAR rating voted by 1.4 million passengers

New Delhi: 1.4 million passengers gave GoAir the highest approval rating of FOUR-STAR, making it the only airline this year, in its category to receive such an accolade in the entire Central Asia Region. The ratings were presented by APEX, a non-profit membership trade organization comprising the world’s leading airlines, industry suppliers, major media groups and related aviation industry leaders. The award was presented in Singapore in the presence of Airbus, Centre for Aviation (CAPA) and The International Air Transport Association (IATA) representatives.
The FOUR-STAR in “Low Cost Carrier 2020 Official Airline Ratings™ by APEX was given on the basis of following parameters:
Overall In-flight experience
Cabin Service
Seat Comfort
Food & Beverages

Passengers also voted GoAir as the number one airline in the following two individual categories:
Best Seat Comfort
Best Cabin Service
The Official Airline Ratings and APEX Passenger Choice Awards were arrived at on the basis of neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt from Concur. Using a five-star scale, more than 1.4 million flights were rated by passengers across nearly 600 airlines from around the world and were independently certified by a professional external auditing company. GoAir emerged as the number one low-cost-carrier in the Central Asian region to have won the FOUR-STAR rating.
19/11/19 Orissa Diarry
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