Although a division bench of Chief Justice Abhay S Oka and Justice Pradeep Singh Yerur admitted
Air India’s writ appeal on Tuesday, the court ordered the airline to deposit Rs 10 lakh until the
matter is adjudicated.
The fine was imposed by Justice B Veerappa on a petition filed by Dr S J Rajlakshmi and her 63-
year-old mother Dr Sobha in November 2019. The women, who are from Bengaluru, had flown to
London in July 2016. At the Heathrow airport, however, the airline sta failed to provide them with
timely wheelchair assistance. The women had to wait for 16 hours and ended up missing a
connecting flight to Scotland.
During a preliminary hearing on the writ appeal, the airline’s counsel D V Pavamana argued that
the women had booked the tickets through a travel agency and that there were no lapses on the
part of Air India.
04/12/19 Shivakumar Menasinakai/Deccan herald
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Air India’s writ appeal on Tuesday, the court ordered the airline to deposit Rs 10 lakh until the
matter is adjudicated.
The fine was imposed by Justice B Veerappa on a petition filed by Dr S J Rajlakshmi and her 63-
year-old mother Dr Sobha in November 2019. The women, who are from Bengaluru, had flown to
London in July 2016. At the Heathrow airport, however, the airline sta failed to provide them with
timely wheelchair assistance. The women had to wait for 16 hours and ended up missing a
connecting flight to Scotland.
During a preliminary hearing on the writ appeal, the airline’s counsel D V Pavamana argued that
the women had booked the tickets through a travel agency and that there were no lapses on the
part of Air India.
04/12/19 Shivakumar Menasinakai/Deccan herald
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