Thursday, December 19, 2019

Hopes for Jet Airways refunds brighten

Calcutta: Fliers who had booked tickets of Jet Airways, which was grounded on April 17, and are still waiting for refunds are set to get back a part of their money, sources said.

There is no word yet when the remaining amount will be refunded.

Only those who had booked tickets through travel agents approved by the International Air Transport Association (IATA) will be eligible for refunds.

There is no guarantee yet that those who had bought tickets directly from the airline or agents not approved by IATA would get any refund.

IATA, a trade association of airlines across the globe, said in a recent letter to travel agents that a refund process initiated by the body had been completed by the court-appointed administrator of Jet Airways.

“IATA will now proceed to issue settlements on the approved refund claims in proportion to the remaining funds on hand with IATA,” the letter states.

That means, said an IATA source, travel agents who have applied for refunds would get a part of the amount they have claimed.

“If a travel agent has filed a refund claim of Rs 1 lakh, he or she would get a percentage of that amount,” the source said.

Around Rs 30 crore is with IATA for disbursement and the refund claims total Rs 150 crore, IATA sources said.
19/12/19 Sanjay Mandal/Telegraph
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