Sunday, December 08, 2019

Passengers of Air India Express flight stranded for hours in Dubai

Dubai: An Air India Express flight (IX814) departed from Dubai Airport Terminal 2 to Mangalore, India at 2:10pm today after it was been delayed by nearly 12 hours.

The flight to Mangalore was scheduled to depart at 11.40 pm on Saturday, however, passengers were stranded at the airport till 4am Sunday morning. Most passengers were families, and some were traveling on emergencies.

Meanwhile, Air India Express has cited technical difficulties for the unexpected delays. The passengers were  requested to check-in again at 11 am Sunday.

Ayaz Syed, a Dubai resident told Khaleej Times, "We completed check-in by 9.30pm. After waiting till 1am, we were provided food and snacks from a fastfood restaurant in the airport. We were stranded at the airport till 4am. The airline did offer hotel stay to those interested, but we chose to go back home." Passengers said they were also offered taxi fares to and from the airport.

Another Dubai resident Syed Hassan was on his way to Mangalore to attend his daughter's wedding. "I booked the ticket three months ago. The wedding itself is on 21st, but I have a lot of work to complete and have a planned trip to Mumbai on the 11th," lamented Hassan.
He added, "We began our long wait at 9 pm, and at 2 am we were told about the technical difficulties. We had to exit the airport through immigration all over again."
08/12/19 Dhanusha Gokulan/Khaleej Times
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