Dubai: As many as 177 passengers, who were supposed to fly by SpiceJet flight SG 60 from Dubai to Mangaluru at 12.50 pm of Wednesday, had a horrid time as their flight was continuously deferred by the SpiceJet authorities and finally cancelled the flight after 24 hours of keeping the passengers on hook.
The authorities of SpiceJet did not inform the passengers clearly about the reason for delay. Initially operational issues were cited as the reason for the delay but at the end when the flight was cancelled, it said that the flight is cancelled due to technical fault in the tire of the flight.
To increase the agony of the passengers, there was no senior SpiceJet representative at the airport to answer and pacify the anxious passengers. The passengers were not provided taxi fare to go back to their homes and were also not provided hotel accommodation saying that it is a 'Budget Airline'.
Food and refreshment was provided only once in 24 hours delay. That too the families, including children and elderly people, were asked to walk two floors up to have a Macdonald's meal.
In total eight mails were sent to the passengers after two or three hours and in each mail the time of the flight was kept on deferring. However, at the end the flight itself was cancelled.
12/12/19 daijiworld
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The authorities of SpiceJet did not inform the passengers clearly about the reason for delay. Initially operational issues were cited as the reason for the delay but at the end when the flight was cancelled, it said that the flight is cancelled due to technical fault in the tire of the flight.
To increase the agony of the passengers, there was no senior SpiceJet representative at the airport to answer and pacify the anxious passengers. The passengers were not provided taxi fare to go back to their homes and were also not provided hotel accommodation saying that it is a 'Budget Airline'.
Food and refreshment was provided only once in 24 hours delay. That too the families, including children and elderly people, were asked to walk two floors up to have a Macdonald's meal.
In total eight mails were sent to the passengers after two or three hours and in each mail the time of the flight was kept on deferring. However, at the end the flight itself was cancelled.
12/12/19 daijiworld
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