Thursday, April 16, 2020

More travel time, no frills, higher fare are new normal

New Delhi: Passengers taking a flight must prepare for a longer travel time, temperature checks, fewer frills on board and possibly higher air fares, as airlines, airports and the government work to ensure physical distancing, hand hygiene and sanitised environment to keep the novel coronavirus infection at bay once the lockdown is lifted.
“The key aspect we have to keep in mind is the safety of passengers by ensuring social distancing so that the infection does not spread. This means travel time will increase. Where passengers were asked to report 45 minutes before the departure time (for domestic flights), they will now have to report two hours earlier. We will encourage passengers to use automated modes as much as possible to avoid manual contact. For example, they may be asked to check in through the mobile application or self check-in kiosks, which will undergo frequent cleaning,” Vistara chief commercial officer Vinod Kannan told The Hindu in a telephone interview.
GoAir, however, requires its passengers to report three hours before a flight.
“The Ministry of Civil Aviation, the Airports Authority of India (AAI), the safety regulator DGCA and the aviation security watchdog Bureau of Civil Aviation Security are finalising guidelines for airports and airlines. Several airports have already started marking circles and squares at various contact points on their premises,” AAI Chairman Arvind Singh said.
The CISF has submitted its recommendations on security protocol to the Ministry of Civil Aviation, which include measurement of body temperature at the airport entrance, filling up of a questionnaire on health conditions by passengers, only alternate check-in counters being opened and security personnel equipped with protective gear. CISF airport in charge M.A. Ganapathy said that at the time of entering the terminal building, passengers would be asked to remove their mask for identification by security personnel and CCTV cameras.
16/04/20 Jagriti Chandra/The Hindu
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