Saturday, May 23, 2020

Cancellations might spike, as confusions prevail on states'' quarantine norms

New Delhi: Air passengers, who booked tickets for domestic flights starting May 25, were seen harried as confusion prevailed on Saturday regarding various state governments'' flight acceptance and quarantine norms.

The confusion was triggered after several state governments announced that they will not allow domestic flight operations, while others said that air passengers will be quarantined.

However, the Centre has made it clear that no such norm should be implemented since inter-state transportation services are allowed under the provisions of lockdown 4.0.

"The disconnect between the MoCA (Ministry of Civil Aviation) stating that the passengers will not be required to quarantine post travel and individual state CMs announcing the rules for quarantine post arrival has got people confused and has resulted in them reaching out to our customer care for clarity," Nishant Pitti, CEO and Co-Founder of, told IANS.

"The customers are being informed that state quarantine rules apply on the destination they are travelling to. The Centre should sync with individual states on this and shall release uniform guidelines on quarantine, if any, which applies to all the states and rest all the queries to rest," Pitti added.

On its part, GoAir said that it will start ticket booking from May 25 onwards after receiving clarity on states'' flight acceptance and quarantine norms.

Accordingly, the airline awaits clarity on the readiness of the respective states and their airports with regard to acceptance of flights, or the conditions applicable to the passengers entering the respective states.

"Without clarity on these conditions, GoAir does not wish to inconvenience its passengers by putting on sale flights immediately post the May 25 that they may book, which will not be permitted to operate to the respective states or may have conditions for arriving passengers of which they may be unaware," the airline said on Saturday.
23/05/20 IANS/Outlook
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