As expected, GMR-led Delhi airport has prepared a detailed standard operating procedure (SOP) to maintain social distancing at the airport. So if you are planning to fly after the lockdown from Delhi, get ready for long queues as social distancing will be followed very strictly. Delhi airport has said that it will even appoint queue managers to observe social distancing. Seating arrangements will be adjusted to maintain proper distance among passengers.
Airport authorities have also said that they will employ social media and in-airport channels to announce name and flight details to reduce touchpoints at the airport.
The SOP details the usage of areas and the need for disinfection. This includes elements across kerbside and in-terminal like trolleys, washrooms, water fountains, counters, security screening areas, touch screens, communication screens, travellators and lifts. In fact, all trolleys will undergo sanitisation by passing through a disinfectant tunnel before returning to their respective locations.
The airport will keep all food, beverage and retail shops open to avoid overcrowding at one place.
Airport operator DIAL said self check-in machines and check-in bays will be allocated to airlines to avoid overcrowding by air travellers. The operator will promote digital payments and digital menus at various outlets to minimise human contact. Moreover, DIAL would encourage usage of self-ordering kiosks at the food court to reduce queues.
As per GMR-led DIAL, initially, once the lockdown is over, the commercial passenger flights will be operating from Terminal 3 only. Later, once the number of flights increases, other terminals will be used.
As per DIAL, AirAsia India and Air India passengers will use entry gates 3 and 4. These passengers will then go to rows D, E and F where the staff of these two airlines would assist them check-in, according to the plan.
SpiceJet and GoAir passengers would enter through gate 5 towards the staff of these two airlines at rows G and H for check-in. Passengers of all other domestic airlines will enter through gate 5 and will head to row H, the plan said.
The plan said the passengers of Vistara and IndiGo would enter the airport through gates 1 and 2 only. These two airlines will have check-in rows A, B and C among them, it said.
AirAsia India and Air India passengers will use entry gates 3 and 4. These passengers will then go to rows D, E and F where the staff of these two airlines would assist them check-in, according to the plan.
SpiceJet and GoAir passengers would enter through gate 5 towards the staff of these two airlines at rows G and H for check-in.
05/05/20 Economic Times
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Airport authorities have also said that they will employ social media and in-airport channels to announce name and flight details to reduce touchpoints at the airport.
The SOP details the usage of areas and the need for disinfection. This includes elements across kerbside and in-terminal like trolleys, washrooms, water fountains, counters, security screening areas, touch screens, communication screens, travellators and lifts. In fact, all trolleys will undergo sanitisation by passing through a disinfectant tunnel before returning to their respective locations.
The airport will keep all food, beverage and retail shops open to avoid overcrowding at one place.
Airport operator DIAL said self check-in machines and check-in bays will be allocated to airlines to avoid overcrowding by air travellers. The operator will promote digital payments and digital menus at various outlets to minimise human contact. Moreover, DIAL would encourage usage of self-ordering kiosks at the food court to reduce queues.
As per GMR-led DIAL, initially, once the lockdown is over, the commercial passenger flights will be operating from Terminal 3 only. Later, once the number of flights increases, other terminals will be used.
As per DIAL, AirAsia India and Air India passengers will use entry gates 3 and 4. These passengers will then go to rows D, E and F where the staff of these two airlines would assist them check-in, according to the plan.
SpiceJet and GoAir passengers would enter through gate 5 towards the staff of these two airlines at rows G and H for check-in. Passengers of all other domestic airlines will enter through gate 5 and will head to row H, the plan said.
The plan said the passengers of Vistara and IndiGo would enter the airport through gates 1 and 2 only. These two airlines will have check-in rows A, B and C among them, it said.
AirAsia India and Air India passengers will use entry gates 3 and 4. These passengers will then go to rows D, E and F where the staff of these two airlines would assist them check-in, according to the plan.
SpiceJet and GoAir passengers would enter through gate 5 towards the staff of these two airlines at rows G and H for check-in.
05/05/20 Economic Times
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